Accessibility links

  • Skip to content
  • Accessibility Help

You are using an outdated browser. Upgrade your browser today for a better experience of this site and many others.

  • Home
  • About us
    • Overview
    • The firm
    • Why choose us?
    • Testimonials
    • Referral Scheme
    • Privacy Policy
    • Terms of business
  • Our services
    • Overview
    • Services for business
    • Services for individuals
    • Specialist sectors
  • Blog
  • Resources
    • Overview
    • Your business
    • Your money
    • Tax information
    • Tax strategies
    • Interactive tools
  • News
    • Overview
    • Business News
    • Hot Topics
  • Contact us
Hargreaves Brown & Benson Chartered Accountants
Referral Scheme Online Payment Facebook
mail@hbb.co.uk Testimonials Register

Please read our updated Privacy Policy and Terms of business.

Sales and marketing

  1. Resources
  2. Your business
  3. Developing your business

This section contains tips and advice on a range of sales and marketing issues.

A 16 point marketing plan

Simple tips for effective marketing.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

Latest news stories

09 Dec 2019

UK manufacturing jobs cut as sales fall

UK manufacturing jobs fell at the fastest rate in seven years during November as low sales squeezed the sector, according to the IHS Markit Purchasing Managers' Index.

06 Dec 2019

ICAEW advises employers to take tax implications of seasonal parties into account

The festive season is now in full swing, and the Institute of Chartered Accountants in England and Wales (ICAEW) has advised employers to be aware of the tax implications associated with a seasonal party.

09 Dec 2019

UK manufacturing jobs cut as sales fall

UK manufacturing jobs fell at the fastest rate in seven years during November as low sales squeezed the sector, according to the IHS Markit Purchasing Managers' Index.

26 Nov 2019

Staying pension wise

Looking at how individuals can protect their pension pots from pension scammers.

Tweets by HBBaccountants
HBB Facebook
xero-gold-logo.png
Copyright

© 2019 Hargreaves Brown & Benson Chartered Accountants. All rights reserved.

We use cookies on this website, you can find more information about cookies here.
Contact Us

Please call:
(01282) 864646

Or email us:
mail@hbb.co.uk

Quick links

Home | Contact us | Accessibility | Disclaimer | Help | Site map | article2018 | February | October2019November

Address
Hargreaves Brown & Benson Chartered Accountants, 1 Bond Street, Colne, Lancashire BB8 9DG